Effective: 28 August 2026
1. Acceptance
By registering for or using ConnecMe, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the platform.
2. Platform role
ConnecMe provides technology that connects customers, independent suppliers and delivery drivers. Unless clearly stated otherwise, products and services are supplied by independent suppliers, not ConnecMe.
3. Accounts
You must provide accurate information, protect your login details and promptly report unauthorised access. Users must be legally capable of entering agreements. We may suspend accounts involved in fraud, abuse or rule violations.
4. Suppliers
Suppliers are responsible for lawful, accurate listings, prices, stock, product quality, tax obligations, licences, fulfilment and customer communication. Approval may be withdrawn where information is false or conduct threatens customers.
5. Orders, prices and availability
An order is subject to supplier acceptance, stock and successful payment. Prices, fees and totals are displayed before payment. Obvious pricing errors may be corrected and affected customers informed.
6. Payments and fees
Payments may be processed by third parties such as Paystack under their own terms. ConnecMe may charge disclosed commissions, delivery charges or optional promotional fees. Never send payment outside the approved checkout process when the platform requires online payment.
7. Collection, delivery, cancellations and refunds
Collection and delivery estimates are not guarantees. Cancellation and refund eligibility depends on order status, supplier fulfilment, applicable consumer law and the nature of the product. Customers should report missing, damaged or incorrect orders promptly.
8. Electricity requests
Customers must provide correct meter, municipality and account details. Suppliers verify requests before payment. ConnecMe is not responsible for losses caused by incorrect customer information, blocked meters, municipality restrictions or third-party electricity systems. Tokens and receipts must be kept private.
9. Acceptable use
You may not use ConnecMe for unlawful goods, fraud, harassment, malware, account impersonation, manipulation of ratings or payments, or interference with platform security.
10. Intellectual property
ConnecMe branding, software and original content belong to ConnecMe or its licensors. Suppliers retain responsibility for content they upload and grant ConnecMe permission to display it for operating and promoting the marketplace.
11. Availability and liability
We work to keep ConnecMe secure and available but cannot promise uninterrupted service. To the extent permitted by South African law, ConnecMe is not liable for indirect or consequential losses. Nothing in these Terms removes rights that cannot lawfully be excluded.
12. Changes and termination
We may update these Terms and will publish the revised effective date. We may restrict or terminate access where necessary for safety, law, non-payment or serious breach.
13. Governing law and contact
These Terms are governed by the laws of South Africa. Contact connecmes@gmail.com or call 063 116 8825 / 081 555 3036 with questions or disputes.